Irrespective of the legal right of withdrawal, margretgasper.com offers the following voluntary right of return:
Products of margretgasper.com can be returned to margretgasper.com within 30 days of receipt of the goods.
With the exception of fabrics that can be not returned because they have been cutted individually.
However, the right to return shall only apply to unused, unwashed and impeccable items, the labels of which have not been removed.
The return takes place in one shipment. We reserve the right to reject multiple returns at different times from the same order
For additional information or further questions, please contact our Customer Service.
2.1. We accept the cost of the return, as far as the following provisions are respected.
2.2 The return of the goods is exclusively done with the shipping service provider, via which the parcel was delivered (DPD resp. UPS), whereby the freight letter or sticker in the package must be used. All documents which can be helpful for the return are included in your package.
2.3 Please note that we can only accept returns from the respective delivery country. If, for example, the delivery has been made to Austria, the return may only be made from Austria.
2.4. In the case of a return, a credit note will be made to your account / card, any losses due to currency fluctuations will not be refunded.
2.5. The return must be made to: Margret Gasper Haute Couture, Hauptstraße 20, 54649 Waxweiler
3. If you have questions about your return, please contact our Customer Service:
Phone: +49 6554 213 o. 6554 639
This voluntary right of return does not limit your statutory rights and therefore not the right of revocation described above.